Your name above the door
Use your logo and colours on the ordering page. Share the link on your website, or give customers a QR code to scan.
Ordered online. Collected from you.
Take collection orders through your own branded page. Set the pickup times, choose the menu and see what’s due before your customer arrives. Live with selected venues.
Another way to buy from you.
Lunch on the way back to work. A purchase picked up on the way home. Let customers choose before they reach your counter.
Put your menu to work online.
Use the products, prices and options already in Tillable. Choose which menus customers see, with photos and descriptions to help them order.
Only what you want to sell
Pick the menus available for collection. Keep your full catalogue in Tillable without putting every item on the collection page.
Give yourself time to get it ready.
Customers choose a same-day pickup time. You set the gap between collection slots, the notice you need and when to stop accepting orders.
Time to prepare
Set how much notice you need before collection, whether you’re packing a purchase or cooking an order.
A cutoff before closing
Stop new collection orders before you shut. Set the cutoff to leave enough time for the last ones.
Pause when you need to
Pause ordering while customers can still browse the menu. Turn it back on when your team is ready.
See what’s coming to the counter.
Collection orders appear in your collection diary, arranged by pickup time. See pickup times and order notes, then open the order on the till to check the items.
Your customer orders
They choose their items, select a collection time and leave their details for the handover.
Your team prepares it
The order reaches your Tillable till and kitchen workflow. Staff can work from the order without copying it from a separate inbox.
They collect from you
Find the order when they arrive and hand it over. If payment is due, take it at the till.
Choose when they pay.
Take payment online when the customer orders, or at the counter when they collect. Choose the payment arrangement that suits your service.
Paid before preparation
With online payment enabled, the order reaches the kitchen after payment succeeds. This uses your Tillable online-payments account.
Paid at the counter
Let customers place their order from their phone and pay when they arrive. Your team takes the payment at collection.
Each location keeps its own hours.
Give each collection point its own ordering page and web address. Set the opening hours for that location, so customers order from the right place.
One shop or several
Manage collection by location in Tillable. A café closing early does not need to share another site’s ordering hours.
Food, retail or both
A takeaway leaves the kitchen. A shop order leaves the counter. The customer still chooses online and comes to you to collect.
Collection is part of the day’s trade.
Use Click and Collect alongside the tools you already run the counter with.
Questions and answers.
Can customers choose when to collect?
Yes. Customers choose an available same-day collection time. You control the slot interval, preparation notice and cutoff before closing. Ordering for future dates is not currently supported.
Do I need to create another menu?
No. Choose from the menus already in Tillable, using your existing products, prices and options. You decide which menus customers can order from.
Can customers pay online?
Yes, when you enable pay-before-ordering with your Tillable online-payments account. You can instead choose payment at the till when the customer collects.
Where do I share the ordering page?
Add your collection link to your website or social profile. You can also download a QR code for customers to scan.
Can I stop new orders during a busy period?
Yes. Pause ordering in your collection settings. Customers can still read the menu while ordering is paused.
Is Click and Collect available now?
It’s live with selected venues. Talk to us about using it at your shop, café or restaurant.
Make your counter a collection point.
Show us what you sell and how you prepare it. We’ll walk you through Click and Collect for your business.