Click and Collect
In detail.

Ordering pages, pickup times, preparation and payments. See how collection works for your customers and your team.

Customer ordering

Your products on a page customers can order from.

Branded ordering page

Use your logo and colours on your collection page. Each collection point has its own page and web address.

Existing Tillable menus

Choose from the menus already in Tillable, with the same products and prices. Only the menus you select appear on the collection page.

Collection times

Keep ordering within the hours and preparation time you set.

Same-day collection slots

Customers choose an available pickup time for today. Set the interval between slots. Ordering for future dates is not currently supported.

Minimum preparation notice

Set how much notice you need before collection. Leave time to cook an order or pack a purchase before the customer arrives.

Preparing and handing over

See what is due and get it ready for the customer.

Collection diary

See collection orders arranged by pickup time. Open an order on the till to check the items before handing it over.

Till and kitchen orders

Collection orders reach your Tillable till and kitchen workflow. Staff can prepare them without copying the order from a separate inbox.

Pay online or on collection

Choose whether customers pay when they order or when they collect.

Pay online

Enable payment before ordering with your Tillable online-payments account. The order reaches the kitchen after payment succeeds.

Pay on collection

Let customers order from their phone and pay at the counter. Your team takes the payment on the till when they arrive.

Collection is part of the day’s trade.

Use Click and Collect alongside the tools you already run the counter with.

Questions and answers.

Can customers choose when to collect?

Yes. Customers choose an available same-day collection time. You control the slot interval, preparation notice and cutoff before closing. Ordering for future dates is not currently supported.

Do I need to create another menu?

No. Choose from the menus already in Tillable, using your existing products, prices and options. You decide which menus customers can order from.

Can customers pay online?

Yes, when you enable pay-before-ordering with your Tillable online-payments account. You can instead choose payment at the till when the customer collects.

Where do I share the ordering page?

Add your collection link to your website or social profile. You can also download a QR code for customers to scan.

Can I stop new orders during a busy period?

Yes. Pause ordering in your collection settings. Customers can still read the menu while ordering is paused.

Is Click and Collect available now?

It’s live with selected venues. Talk to us about using it at your shop, café or restaurant.

Make your counter a collection point.

Show us what you sell and how you prepare it. We’ll walk you through Click and Collect for your business.