In your tablet’s browser
Open each kitchen screen from its secure link in a tablet browser. There is no separate app to install or update.
KDS (Kitchen Display Screens)
In detail.
Keep orders visible and send each item to the section preparing it.
Orders visible in the kitchen
For selected businesses, orders reach the kitchen screen seconds after staff send them.
Straight to the kitchen
Orders reach the kitchen screen seconds after your staff send them, with the details ready for the team preparing them.
See cancelled items
Cancelled items are crossed out, so the team can see what was removed.
Colour-coded tickets
Tickets appear as white cards with coloured headers, so your team can pick out each order.
Tap to complete
Tap a ticket to mark it complete. The screen clears it immediately, without waiting for the network.
Send items to the right station
Send each item to the section that cooks it.
One screen, no setup
If you run a single kitchen screen, every order routes to it automatically. There is nothing to configure.
The right screen
Send each item to the section that makes it: grill, fryer, pastry or bar. Every station sees only its own work.
Counter sales too
Choose on each device whether counter sales send tickets to the kitchen as well as table orders.
Recall completed tickets
Bring back a completed ticket within the station’s recall window. The default is 30 minutes, and you can set a different window for each station.
More with Kitchen display (KDS).
Choose screens by where the work happens
- One preparation area
- Separate kitchen and bar
- Several kitchen sections
Check a full order before service
- Include a choice
- Include the counter
- Finish and recover
More ways to run your service
- Design the kitchen ticket and screen layout
- Print kitchen tickets through a till
Choose screens by where the work happens.
A café with one preparation area and a restaurant with a separate bar need different ticket arrangements.
One preparation area
With one preparation station, all items route there automatically. The team has one place to read the work coming in.
Separate kitchen and bar
Assign items to stations so each team receives what it prepares.
Several kitchen sections
Use stations for work such as grill, fryer or pastry. The menu’s item routing determines where each item appears.
Check a full order before service.
Use an order your team recognises to check the route from till to preparation.
Include a choice
Add an item with a selected option and confirm that detail appears beneath it on the ticket.
Include the counter
Check the counter-order setting on the device you are using. Each till has its own setting.
Finish and recover
Complete the ticket, then use the station’s recall window to bring it back. Confirm the setting suits that team’s work.
What reaches the kitchen starts with the menu.
Set up your products and options, take orders at the till and organise table service.
Questions and answers.
Do I need a separate app or a particular tablet?
The kitchen display opens in a web browser using a secure link for that screen. Check your tablet and browser with us before buying equipment or fitting mounts.
Can the kitchen and bar see different items?
Yes. Assign each item to its preparation station. An item can appear at several stations. With one preparation station, all items route there automatically.
Can I see the complete order at the pass?
Yes. A pass screen shows the complete order. Preparation screens show the items assigned to their station, so each team has its own view.
Can I bring back a completed ticket?
Yes. Recall it from the station’s history. Each station has its own recall window, set to 30 minutes by default. You can change that setting.
What happens if the connection drops?
The browser screen keeps its last received tickets while it retries the connection. It needs a connection to receive new orders.
Can the kitchen receive orders by course?
Course controls need to be enabled separately for your setup. Tell us how you call starters, mains and desserts when discussing your setup.
Let’s plan your kitchen screens.
Tell us where food and drinks are prepared. We’ll talk through the screens and stations you need.