Programme settings
Choose the earning rules and rewards for your programme.
- Points per £1 spent
- Membership tiers
- Points and tiers together
Loyalty
In detail.
The morning coffee. A top-up from your shop. Give the people who choose you a reward they can use when they return.
3 feature groups
Joining and earning
Customers join on their phone and use their member code at the till.
- QR code and enrolment link
- Email verification
- Member card and code
- Points recorded after a completed sale
Rewards and records
Set money-off rewards and follow your programme’s activity.
- Reward values and points costs
- Redemption limits
- Member reward browsing and claims
- Member, points and reward history
Keep the customer with the sale.
Loyalty shares customer records with your point of sale. Gift Cards handles the money-off rewards members claim on their phones.
Questions and answers.
Can I use points and membership tiers?
Yes. Choose points, tiers or a programme that uses both. For points, you set how many a customer earns for each £1 spent.
How do customers join?
Customers scan your programme’s QR code or open its enrolment link. They enter their name and email address, then verify their email.
When are points added to a customer’s account?
Attach the member to the sale before taking payment. Points are recorded after the sale is complete, using your programme’s earning rules.
What rewards can I offer?
Create money-off rewards with a points cost you choose. You can also set redemption limits. With Gift Cards enabled, customers can claim rewards from their member page.
Do I need Gift Cards to offer rewards?
Rewards claimed from a member’s phone are issued as gift cards, so Gift Cards must be enabled. Direct points redemption at the till is a separate option. We’ll confirm which options are enabled for your setup.
See loyalty at your till.
See how customers join, collect points and claim a reward. We’ll walk through the programme settings with you.